Privacy Policy for The Tools Web – Digital Products Store

Effective Date: 01/12/2024

At The Tools Web – Digital Products Store, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with Danish law and the General Data Protection Regulation (GDPR). By using our services, you agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data under this Privacy Policy is:

The Tools Web – Digital Products Store
Denmark. Aarhus
Email: info@thetoolsweb.com

If you have questions about this Privacy Policy or how your data is handled, please contact us at [Insert Contact Email].

2. Personal Data We Collect

We may collect the following categories of personal data:

2.1. Information You Provide

• Account Details: Name, email address, billing address, phone number, and payment information when you create an account or make a purchase.
• Support Requests: Information you provide when contacting customer support or submitting inquiries.
• Feedback: Product reviews or other feedback you voluntarily provide.

2.2. Automatically Collected Information

• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages viewed, time spent on our website, and navigation patterns.
• Cookies: Data collected through cookies and similar tracking technologies.

2.3. Data from Third Parties

• Payment Processors: Information received from secure third-party payment gateways to process transactions.
• Marketing Partners: Information obtained from marketing affiliates or advertising campaigns.

3. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill your orders and provide services.
• Consent: When you subscribe to our newsletter or accept cookies.
• Legitimate Interests: To improve our services and prevent fraud.
• Compliance with Legal Obligations: To adhere to Danish laws and regulations.

4. How We Use Your Data

We use your personal data for the following purposes:

4.1. Service Provision

• Processing orders, delivering digital products, and managing your account.

4.2. Communication

• Sending transactional emails, updates, and responses to your inquiries.

4.3. Marketing and Promotions

• Sending newsletters and promotional offers (with your consent).
• Conducting surveys to improve our services.

4.4. Website Optimization

• Monitoring website usage to enhance functionality and user experience.

4.5. Legal Compliance

• Fulfilling legal and regulatory obligations under Danish law and GDPR.

5. Sharing Your Data

We may share your data in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing, hosting, and email services.
• Legal Compliance: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by Danish law. Specifically:

• Account Information: Retained until you delete your account or request removal.
• Transaction Data: Retained for a minimum of 5 years for legal and tax purposes.
• Marketing Data: Retained until you unsubscribe or withdraw consent.

7. Your Rights Under GDPR

As a resident of Denmark or the EU, you have the following rights regarding your personal data:

7.1. Right to Access

You can request a copy of the personal data we hold about you.

7.2. Right to Rectification

You can request corrections to inaccurate or incomplete information.

7.3. Right to Erasure

You can request deletion of your personal data when it’s no longer necessary for the purposes collected.

7.4. Right to Restrict Processing

You can request restrictions on how your data is processed in specific situations.

7.5. Right to Data Portability

You can request to receive your personal data in a structured, commonly used format.

7.6. Right to Object

You can object to the processing of your data for marketing or other legitimate interests.

7.7. Right to Withdraw Consent

You can withdraw your consent for data processing at any time.

To exercise your rights, contact us at [Insert Contact Email]. We will respond within one month as required by GDPR.

8. Data Security

We implement robust security measures to protect your personal data, including:

• Encryption: Secure transfer of data using SSL encryption.
• Access Controls: Limited access to personal data for authorized personnel only.
• Regular Audits: Routine checks to identify and address vulnerabilities.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.

9.1. Types of Cookies We Use

• Necessary Cookies: Essential for website functionality.
• Performance Cookies: Track website usage to improve services.
• Marketing Cookies: Tailor advertisements to your preferences.

You can manage your cookie preferences through your browser settings or opt out of non-essential cookies via our cookie banner.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. The revised policy will be posted on this page with an updated “01/12/2024.”

13. Legal Compliance

This Privacy Policy is governed by Danish law and the GDPR. In case of disputes, they will be resolved under the jurisdiction of Danish courts.

14. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us:

The Tools Web – Digital Products Store
Email: info@thetoolsweb.com
Address: Denmark. Aarhus

We are committed to protecting your privacy and ensuring transparency in how we handle your personal data.

This Privacy Policy is compliant with GDPR and Danish legal standards. Make sure to customize placeholders like contact details and company address before publishing. If in doubt, consult a lawyer to ensure complete compliance with local and international laws.